Shipping policy

Shipping Policy

Last Updated: September 6, 2026

Thank you for shopping with The Wardrobe Store. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we will begin processing your order.

Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays may take additional time to process.

Once your order has been shipped, you will receive shipping or tracking information, where available.

2. Delivery Time

Delivery times may vary depending on your location and the availability of the products.

Estimated delivery time is generally 3–7 business days after the order has been shipped.

Please note that delivery estimates are not guaranteed and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions or free shipping above a specified order value.

4. Delivery Areas

We currently deliver to eligible addresses within India.

Availability of delivery may depend on the serviceability of your location and the courier partners available for that area.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number or tracking link through email, SMS, WhatsApp, or your registered account, depending on the available service.

You can use the tracking information to check the status of your shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information.

The Wardrobe Store will not be responsible for delays, failed deliveries, or additional charges resulting from an incorrect, incomplete, or outdated delivery address provided by the customer.

Please contact us as soon as possible if you need to update your shipping information.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier or logistics issues

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Incorrect address information

  • High order volumes

  • Other circumstances beyond our reasonable control

We appreciate your patience in such situations.

8. Failed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect, or delivery cannot be completed for another reason, the courier may make additional delivery attempts.

If the package is returned to us, additional shipping charges may apply if the order needs to be shipped again.

9. Damaged Packages

If you receive a package that appears damaged, opened, or tampered with, please contact us as soon as possible.

Where appropriate, we may request photographs, videos, order details, or other information to investigate the issue.

10. Missing or Incorrect Items

If you receive an incorrect, incomplete, or missing item, please contact us within 48 hours of delivery with your order details and supporting photographs or videos.

We will review the issue and provide an appropriate resolution according to our Return & Refund Policy.

11. Changes to This Shipping Policy

The Wardrobe Store may update this Shipping Policy from time to time.

Any changes will be posted on this page with a revised “Last Updated” date.

 


By placing an order with The Wardrobe Store, you acknowledge and agree to this Shipping Policy.